Absolutely. We encourage you to do so. It is simple and self-explanatory. Just follow the steps as they appear after you press the “APPLY ONLINE” icon on our website. In case you get stuck, please do not hesitate to call us at (519) 884-8819
Rent includes your basic use of all common apartment facilities plus the bedroom of your choice, use of all common area amenities and the added utility package (charged with rent, but considered separate). The Utility Package includes utility charges for water, gas and hydro, as well as, Internet and cable TV. It does not include landline telephone connections.
Rent is due on the 1st of every month. All payments are made by pre-authorized withdrawal and debited directly from your account. We can also accept post-dated cheques, or cash, credit or debit in the rental office.
An individual lease is a contractual agreement that provides each resident with their own separate lease agreement and responsibility for only his/her monthly rent installment and applicable parking and other individual charges (if any). By signing an individual lease, you are only taking responsibility for your rent installment and lease terms and will not be held liable for any delinquent amounts owed by your roommate(s).
If at any time you wish to see a statement of any charges and payments, feel free to e-mail firstname.lastname@example.org and we’ll be happy to send you a Resident Statement. Tax Receipts need to be requested at the end of the calendar year, providing your name and suite/room number to myrezonlester@studenthousing,com and will be received via e-mail in PDF form within 48 hours of the request.
On the application you will be able to list your preferences and we will do our best to accommodate your request. Please remember that all requests are on a first-come-first-served-basis. For upper level units, you will need to call and make arrangements. Should this service not be available, please contact us at (519) 884-8819.
Not to worry! We will notify you in advance via e-mail of all the procedures (“Welcome Package”) to follow and the allocated time(s) for you to move in. We will provide you with all necessary entry access codes for the building, suite and your own bedroom, etc. so that your move–in day is as smooth as possible. We will also have staff available during this hectic time period to assist you if you require it.
Please note that you must have all leasing documentation completed, last month’s rent deposit paid, and monthly payment plan set up before move-in day and before we will send any "Welcome Package".
Yes, there is monitored above and underground parking available, and a parking permit will need to be displayed at all times to avoid a parking ticket. A Parking Agreement will need to be completed with the Rental Office where your permit will be issued to you. Please remember that all requests are on a first-come-first-served basis.
Yes, there is above and underground bicycle storage available. A Bicycle Storage agreement will need to be completed with the Rental Office in order to be able to access this secured area. Please remember that all requests are on a first-come-first-served basis.
Yes, we have one storage locker available on each floor. A Storage Agreement will need to completed with the Rental Office. As there is limited availability, that all requests are on a first-come-first-served-basis.
Through our website and by way of your login access code you will be able to request any maintenance necessary. Should you require immediate assistance we will be available 24/7 and we will provide you with all pertinent contact information prior to move-in day.